Take Bookings Online with Wix Bookings



While you’re busy running your business like a boss, your new and existing clients want to book with you. And why wouldn’t they? You’re great! So, while you focus on your clients, let Wix Bookings handle your scheduling for booking appointments, classes, meetings, workshops and whatever else you have to offer.


Wix Bookings enables your business to be available 24/7 by allowing your clients to book and pay for your services from your website or the Wix Mobile App. Whether you’re a fitness trainer offering group sessions, a private tutor offering 1-on-1 lessons, a beauty specialist or a home service technician, with Wix Bookings you instantly get a personal assistant to help you manage your business.




Discover New Wix Bookings Features Released in 2019



Calendar and Booking Policy


Get more control over your calendar and make it easier for clients to book with you.

  • Booking Rules and Cancellation Settings: Customize your booking rules and cancellation policy for all types of services. You can also set time limits for how far in advance clients can book a session, the latest they can book, and how close to a session they can cancel or reschedule. Set these rules from desktop or mobile.

  • Manage Attendance: Record and keep track of your clients’ attendance and their payment status—right from your Booking Calendar.

  • Waitlists: Fill more classes. When a booked client cancels, give their spot to a waitlisted client.

  • Time Zone: Choose how to display your calendar’s time zone. Display service times in your business’ time zone, your clients’ time zone or let your clients choose which they prefer.

  • Booking Services: Get more control over your calendar for 1-on-1 bookings. Specify the duration of the sessions and the time you want for breaks in between them.



New Bookings Widget and Apps


Optimize how you display services across your website.



Memberships, Packages and Coupons


Boost client loyalty with free trials, membership plans and special offers.

  • Paid Plans: Sell pricing plans for your services. Create memberships, packages and subscriptions, include benefits and let clients enjoy your services over a period of time.

  • Free Trial and Trial Plan: Give clients a chance to try your services before committing with trial offers.

  • Manage Purchased Plans: Make changes to plans even after your clients have purchased them. Edit the number of sessions in a package and extend the duration of packages and memberships.

  • Track Remaining Sessions: View the number of sessions your clients have remaining in their packages.

  • Coupons: Incentivize first-timers or reward loyal clients with discounts.





Payments and Finance


Connect a payment provider and manage your business’ finances all in one place from your Wix dashboard.



Customer Management


Build and manage your client relationships with richer CRM features.

  • Member List: Capture and manage more information about your clients. Add their photos and create labels. Attach documents like waivers and health forms to keep track of your clients’ personal info.

  • Tasks and Reminders: Stay on top of what you need to do regarding each of your clients. Create and assign tasks to staff as well.

  • Automations: Create and trigger automated emails when clients attend their first session, check in to class, when their membership is about to expire and more.

  • Terms and Conditions Checkbox: Make sure your clients accept Terms and Conditions when registering for your services. Edit your Booking Form to include the checkbox.

  • Wix Forms: Let your clients e-sign applications, waivers and more by adding the Signature Field to your form.



Staff Management


Set roles and permissions for staff so they can help manage your business. Create two new kinds of roles for your site. Bookings Admins have full access to your Bookings Calendar and Contacts page, but cannot edit other areas of your site. Bookings Staff Members can book their own clients, access their personal calendar and manage their sessions.



Analytics


Get powerful insights to make data-driven decisions about your business. View analytics on new and returning clients, staff performance, top services, payment methods and more.



Wix Mobile App


Use the Wix Mobile App to manage your business and stay connected to clients on the go.

  • Sell and manage products, memberships and packages all from the app.

  • Add and manage new members, view their bookings and plans, and contact them directly from their profile.

  • Track check-ins, no-shows and mark services as paid.

  • Set your bookings and cancellation policies. Book your clients for any slot on your schedule, even if it’s out of your regular business hours.

  • Broadcast messages to class participants.

  • Invite clients to join a specific service on the Wix Mobile App.

  • Edit staff details and availability.

  • Let staff members block time, manage class participants and add 1-on-1 sessions.

  • Let members update their notification settings and book, waitlist, or cancel their sessions in a click.





Wix Bookings for Your Business


Whether you provide 1-on-1 appointments, classes, workshops, tours, or group sessions, Wix Bookings empowers you to manage and grow your business.



Manage a Smarter Schedule


Accept bookings 24/7. Your clients can find a time that best suits them right on your website or the Wix Mobile App, based on your set availability. To keep everything in one place, your Google calendar syncs to your Wix Bookings calendar so you can stay up-to-date on all of your devices.



Stay Connected


If you’re worried about keeping track of incoming bookings, don’t be. Once a client makes an appointment, you’ll both receive an email notification. Tired of no-shows? Not to worry, automatic reminder emails will be sent to keep you and your clients on the ball.



Get Paid in One Click


Don’t waste precious time collecting payments during sessions. With Wix Bookings, you can accept secure payments through Wix Payments, PayPal, Stripe and more—right on your website and the Wix Mobile App. You can also track in-person payments from your dashboard.



Showcase Your Services


Choose a professional template that fits your unique business needs. Either choose a template that has Wix Bookings built-in, or add it to your current site with the click of a button.


*This article was originally published on January 6th, 2016 and was updated on January 1st, 2020 with new Wix Bookings features and product releases.



By Rachel Solomon

eCommerce Writer




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