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Live Chat & FAQ Chatway logo

Live Chat & FAQ Chatway

By
Live chat app & helpdesk support for customers
5.0
Free plan available

Live Chat & FAQ Chatway overview

Show FAQ in your live chat widget & use canned responses saved replies to answer commonly asked questions. Live chat with your customers and provide live chat support. Address customer concerns in real-time with friendly support chat
Live chat conversations can be assigned to support agents. Escalate to more experienced helpdesk reps when necessary through live chat
Mobile apps for iOS and Android are available allowing you to live chat with your websites visitors anytime and anywhere
Live chat helpdesk conversation history is fully available. Get the full picture before responding to your live chat conversations. Easy content and file sharing within website chat for improved live chat customer support
Live chat with your customers, address their concerns, provide swift live chat customer support, drive more leads & sales using live chat. Impress new visitors with proactive customer support by offering personalized recommendations, coupons & discounts that enrich their experience. Collaborate with your team to provide exceptional customer service over an intuitive live chat app. Additionally, Chatway facilitates the gathering of feedback in real-time. As visitors interact with your website, they might have suggestions, opinions or even encounter issues. Through the live chat widget, they can voice thoughts immediately, allowing you to make instant improvements. Customize the support chat widget, change the logo, color, chat button size, etc. Our live chat app lets you integrate with Facebook Messenger, resolve tickets, configure availability, etc. Chatway's live chat box feature has become an indispensable tool for website owners. It enables real-time website chat assistance, personalized, efficient collaboration, visitor insights & trust-building, all contributing to enhanced customer satisfaction & business success engagement. Chatway also offers Android & iOS mobile apps.
Availability:
This app is available worldwide.
App languages:
English
You can translate all app content displayed on your site into any language.

5.0 Average Rating

175 reviews
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ST
Stickndine/ Nov 12, 2024
Sleek, Intuitive Live ChatI tried Wix's chat before and ended up removing it... But after a few months when I saw Chatway's solution I figured I might give live chat another try. Moments after embedding Chatway...
(0)
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YT
Ytkmeasures/ Nov 8, 2024
Great live chat featureIntegrated smoothly with the Chaty app for all the social media widgets we required, can't fault the functionality at all.
(0)
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SE
Sebastianlopeztrad6/ Nov 8, 2024
EfficientThe app is very good and responsive.
(0)
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ME
Mesutlapsbc/ Nov 4, 2024
Cool appThank you to the developers for a very useful application.
(0)
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IN
Info5812170/ Nov 4, 2024
とてもわかりやすくて使いやすいアプリ
(0)
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Pricing & plans

Compare all plans
Basic plan

Free

1 Agent Unlimited Conversations Facebook Messenger integration Widget customization 30 Days chat history
Pro plan
$

0

00
/month
$9 per agent/month Unlimited chat history Email integration Private notes Custom data, tags and segments Multilingual widget
* Price is in USD.
November SaleUp to 50% OFF select apps
Offer is valid until December 4, 2024 at 24:00 UTC, for selected apps and plans.
21Days
:
00Hours
:
35Minutes

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