Returns & Exchanges

Manual returns for signed-in store members

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7 day free trial

Returns & Exchanges overview

Owned-order access for signed-in members
Manual return and exchange request review
Clear request status history
Policy window and reason controls

Give signed-in store members a simple way to request a return or manual exchange from eligible purchased order lines. Configure one order-date window, request types, reasons, and shopper instructions in the site dashboard. Review each request, approve or reject it, and mark approved requests resolved while members can look up the latest status. Returns & Exchanges records workflow status only. It does not issue refunds, change fulfillment, reserve inventory, create replacement orders, send labels, or automate exchanges. Those actions remain manual in the store dashboard. Members Area is required; guest requests are not supported in this version. App data is isolated per site and deleted when the app is removed.

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Pricing & plans

This app offers a 7-day free trial

Standard plan

6

/month

$799

Signed-in member return portal

Manual return and exchange inbox

Owned-order request validation

Four-state request tracking

* Price is in USD.

* This sale is valid until 3 November 2026 at 23:59 UTC. The app developer reserves the right to end the sale at any time, and sale terms may be subject to change.

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