Wix Help Center

    DOMAIN PROBLEMS!!!

    Ticket by shaharx10 | May 14, 2014 | Question
    • my domain is golangroup.co.il

      used to be avialable but now i cant see it

       

      what happend????

      did you remove my domain??????

      why i cant enter my site????????

       

      answer ASAP

      thank you 

    Replies (1)

    • Reply from Ellie | May 14, 2014

      Hi shaharx10,

       

      Thank you for contacting us. You premium plan was canceled as we were unable to collect payment.


      To change your credit card details for your premium plan:

      1. Sign into Wix.com.
      2. Click My Account.
      3. From My Account, next to Manage Premium, click Billing and Payment.
      4. Next to your package, click Manage.
      5. Next to Payment method, click Update Payment Method.
      6. From the Update Billing Details window that opens, update your credit card details. Click OK.

      It is important to enter the credit card number without any spaces.
      Note: You can use multiple credit cards for Premium Upgrades and change them at any time.

       

      Please feel free to contact us again should you require further assistance.

      All the best, Ellie