Can somebody investigate my wix account ? i have created a website for my WGT CC and was horrified to find somebody had been able to access my website and post a picture of a nazi swastika on the homepage.
It was posted at 8:18 am gmt
Can wix find out the person who accessed the account by an e mail address or other means
Reply from Alissa | August 24, 2014
Thank you for contacting Wix support.
It appears as though someone accessed your account with your account details. I would advise you at this point to change your username and password, in order to ensure maximum security so that this will not happen again. Please make sure you use a complex and personal password and do not share it with anyone.
To change your password: Sign in to your Wix account > at the top right of the page, hover over the user panel > click Account Settings > under Update your password, enter your current and new passwords > click Save Changes.
Note: Your password must be between 4 and 15 characters and may contain English upper and/or lower case characters, numbers and the following special characters: _-!@#$%^&*
You can also change your Email and Username from this page.
For more information, click here.
Please do not hesitate to contact us again should there be any further issues.Alissa - Wix Support