Wix Help Center

    Upgrading to Premium without ads after purchasing domain

    Ticket by amyrives11 | June 12, 2014 | Question
    • I created a free website through Wix and then purchased a domain name through Wix. To connect the domain to the website I made, I upgraded to the most basic "connect domain" option for $4.08 per month. If I want to upgrade to the Premium account that removes Wix ads, how much would that cost? I already paid $25 for the domain and $50 to connect the domain to the website. I read that when you upgrade you only pay the difference, and since the Premium account that takes out ads include the domain name, do I get the $25 back, since it will be included? I just need to know the upgrade fee to the Combo yearly savings plan from where I am at now. Thanks!

    Replies (3)

    • Reply from dimitry | June 13, 2014

      Hi,

      Unfortunately, no, once you purchase a Wix domain it is not possible to receive a refund.

      For more information about purchasing a Wix domain, please click here.

       

      You can upgrade an existing plan at any time!

       

      To upgrade an existing plan: Sign in to your Wix account > click My Sites > next to the relevant site, click Upgrade.


      Note: You will be charged a partial fee to cover the difference between your current plan and the new upgrade. The partial fee will depend on the cost and type of your new plan.
       

      For more information about billing, please click here.

       

      Thanks.

      Dimitry - Wix Support
    • Reply from amyrives11 | June 13, 2014

      Thanks for your reply , but you only partially answered my question. I would like you to tell me how much I would need to pay to upgrade to the next level 

       

      Thank you 

    • Reply from Yotam | June 13, 2014

      Hi,

      Dimitry has answered your question in his reply:

      "Note: You will be charged a partial fee to cover the difference between your current plan and the new upgrade. The partial fee will depend on the cost and type of your new plan."

      You can find all the relevant information regarding our plans and prices here.

       

      If you require any further assistance, feel free to contact us again. 

      Yotam Wix Team