Wix Help Center

    i can't access my manage store

    Ticket by Kensley JL Z | January 20, 2014 | Question
    • i can't access my manage store, i try and try  for more than 50 times,   closed ,resheing,deleted cahes, restore window history , but it still happens to my manage store,

       

       

       

       

                                        please can someone fix it, and help me solve this problem,

       

       

      ..................................................................................................................appreciate ..........................

    Replies (3)

    • Reply from Daniel | January 20, 2014

      Hi,

       

      What happens when you try to open your manage store window?

      Please provide us with a screen shot of the problem. For instructions on how to take a screenshot, please use this link.
       

      To upload the screenshot, simply click on the "Upload" button and follow the steps.
       

       

      Daniel - Wix support team
    • Reply from Kensley JL Z | January 21, 2014

      thanks for replied me   Daniel,

       

       

      my problems is I can't get access my store manage. there always show the same word as like  closed the window and refresh , seem when I closed and refresh is the same word appear

       

       

       

       

      the screen show the word

       

      we apologize but something went wrong, please refresh the store manager and try again, if the problem persist please contact wix support,

       

      there show me this word, always on screen

       

       

       

       

    • Reply from Hudson | January 21, 2014

      I can see that you have posted a number of times regarding this issue which we have addressed already, I will close this ticket and keep the other one open to which we have replied to already.