cannot renew domain in the "manage" section
Domain status says "expired" yet the expiry date listed is next week. How do I renew my domain? Status says, "this domain was transferred to another WIX account"
Reply from Daniel | April 7, 2014
I am unable to locate any domain under this account. Could you please provide us with the link to your domain so that we can locate your account?Daniel - Wix support team
Reply from lynnelliott64 | April 7, 2014
Reply from Alina | April 7, 2014
Your domain is assigned to the following Wix account:
You can go to your account -> manage premium -> billing and payment -> manage next to the account -> use the 'Extend' button to extend your domain's subscription.
If the issue persists, please provide us with a screen shot of the problem. For instructions on how to take a screenshot, please use this link.
To upload the screenshot, simply click on the "Upload" button and follow the steps.
Thanks,Alina, Wix Support Team