page wont save

Ticket by eternalelegancedes | February 28, 2014 | Question
  • everytime i try to save my page it tells me "an unexpected error occurred while preparing your site data. if the problem persists please let us know by posting on our support forum"

Replies (3)

  • Reply from Daniel M | February 28, 2014

    Hi there,
     
    We have been experiencing some server issues which should have been resolved by now.
     
    If you are still experiencing problems please reply in this thread and answer the following questions:

    1. Are you able to see your live site? If not, please provide us with its URL
    2. Are you able to access the Editor?
    3. Are you able to access Wix.com?
    Thank you for your cooperation, we are terribly sorry for the inconvenience caused to you by this issue. 

    - Daniel M, Wix team.
  • Reply from eternalelegancedes | February 28, 2014

    this is my first time saving it i have not published it yet i am no where near finished with the page but i am on a friends computer and i dont want to lose what i have done. i am able to access both the editor and wix.com

  • Reply from Daniel M | February 28, 2014

    Hi,

    As I mentioned there were server issues earlier. Keep your browser open for now and try again later. We apologize for the inconvenience.

    - Daniel M, Wix team.