Wix Help Center

    I'm having trouble upgrading my Wix site - 746120083

    Ticket by zenproject | September 6, 2013 | Question
    • Greetings !

      I have performed an upgrade of website in my account yesterday, with my newly updated card, but it's replied unsuccessfully. As I need to publish the website to my client on next day, I quickly used my current credit card which stored in my account for 2nd attempt of upgrade, same message happened again.

      Now my website was not showing "Premium" but I have checked with my credit card accounts, and both were also charged me already ?!! 

      Please help, thanks !

      designer@zen2u.com.my

    Replies (1)

    • Reply from Eileen | September 7, 2013

      Hey zenproject

      I can see two $99.00 charges yesterday- both of them were declined- please refer to your bank for more info.

      Eileen, Wix Team.