Wix Help Center

    mobile editor/sites issues

    Ticket by Alon - WIX team | January 9, 2013 | Question

    Replies (8)

    • Reply from Uma - Wix Team | January 6, 2013

      @ andyhill222,

      I have just viewed your site on iphone 5 and laptop and your site looked the same.

      Please note that if you are experiencing issues viewing your site on mobile devices, visit this link for more information.

      Thanks,

      Uma@WIX

    • Reply from Elia | January 6, 2013

      Please provide us with a screen shot of the problem. For instructions on how to take a screenshot, please use this link.
       

      To upload the screenshot, simply click on the "Upload" button and follow the steps.
       

       

      Elia - Wix Support
    • Reply from Omer | January 7, 2013

      Hey,

       

      I was unable to recreate the problem. Please specify the device used and what version of operating system.

       

      Also, did you use the default browser? Or some other specific browser?

    • Reply from Nir - Wix Team | January 7, 2013

      Hey @andyhill222,

       

       

      I am sorry for the confusion, the question was which browser are you currently using to view the site, will the problem render on other browsers, or only the current one?

       

      Thank you and we await your reply,


      Nir
      Wix Team

    • Reply from Joanna | January 8, 2013

      Hi,

      If I understand correctly, the problem is when you zoom in your site on mobile.

      The effect when you zoom in is normal. You can try to reduce it by adding the problematic text inside a box.

      For more information about boxes, please click here.

       

       

       

       

      Pensez à vous abonner à notre chaîne Youtube pour visionner tous nos tutoriels : https://www.youtube.com/channel/UCy7ONifkKb8_cWLWgjub7Mg
    • Reply from Alon - WIX team | January 9, 2013

      If you are experiencing any of the following issues while creating/viewing your mobile website, please post in this thread here:

      iPhone issues:
      -Grid gallery crashes Safari browser
      -Very slow loading time
      -Switching between pages is slow
      -Wix ads so at the bottom of the screen (3GS only)
      -certain fonts aren't displayed

       

      Android Galaxy issues:
      -Fonts not applied within paragraph text
      -Google Maps have navigation/zoom issues
      -Difficulty with eCommerce gallery
      -Left part of the site is cut
      -Youtube Autoplay doesn't work
      Soundlcoud Audioplayer doesn't work
      Contact form loses focus when trying to type in the fields

      Alon - Wix Team
    • Reply from Nir - Wix Team | January 22, 2013

      Hey @totostig,

      Thank you for contacting Wix.

       

      Please provide us with a screen shot of the problem. For instructions on how to take a screenshot, please use this link.
       

      To upload the screenshot, simply click on the "Upload" button and follow the steps.
       

      Also, please:

      1. Try again using another browser.
      2. Try again using another computer.


      Please let us know if any of the above changed the status of your problem.


      Thank you and we await your reply,

      Nir
      Wix Team

    • Reply from Shauna | January 24, 2013

      @totostig, We apologize for the inconvenience this has caused you. Please continue using IE9 to edit your Mobile Site while we check your issue. We will inform you once we have an update regarding your issue.