Hmmm...we are a bit confused. Please bear in mind that this is not a live chat but rather a search engine for all things Wix. Try retyping in the field above using keywords (e.g. Store, Facebook, How to publish, Prices) or asking short basic questions. Be sure to check the spelling of your question.
Alternatively check out common topics below:
Struggling with the Wix Editor?
Please visit our video tutorials center for step-by-step instructions.
Are you unable to connect your Domain Name to Wix?
Take a moment to try and solve your connection problem using our Wix Domain Troubleshooter here
Are you unable to connect your email account?
You can use any Email host you like. For general information please click here
Cannot see your site on Google or have other SEO concerns?
We recommend that you use our SEO monitoring tool here
Having trouble connecting your Mobile site/Want to learn about WixMobile?
Please go to our Mobile Learning Center!
Are you receiving an error message?
Please insert more information, so we can better assist you
Which category does your question belong to?
See if you can find an answer here:
Your Wix HTML5 website is built using HTML5 and AJAX technology . This has many benefits including the ability to have animated page transitions, your own background, a header and footer that stay static while the rest of your content is dynamic, use of all of the new HTML features as they are released, dynamic page sizing and optimization for mobile devices.
To support using this technology the URLs of your website are built in the following manner:
1: This is your domain name.
2: #! - This is called a 'hashbang'. For further explanation about the hashbang symbol, see below.
3: This is the name of the page you are on.
4: This is the Page ID and indicates the actual address of the page on the server. The Page ID cannot be changed as it tells the browser (and search engines) where to fetch the content from.
Important Note: When sharing links to your site, please make sure that you use the full link including the Page ID. Removing the Page ID when sharing a link will lead your visitor to an invalid page.
The # signifies a 'hash fragment' and is the convention being used today to link to content when using AJAX technology (similar to anchors in HTML).
The ! specifies the escaped fragment, which is what allows search engines to understand where the content in your site is actually located.
Because the content on your site is being rendered via AJAX technology, your page isn't 'reloading' which means that when you switch pages, your header, background and footer all stay in place. The content actually does exist on the server- but at another address. In order for the search engines (and browsers) to find this address, the ! is used as the 'escaped fragment', which tells the search engines where to find your content
The symbol / which appears after the page name in the URL specifies the actual address of the page on the server.
You can learn more about AJAX technology here.