• Overview

    In My Sites click on Manage Site. From the My Contacts tab, you can manage and organize your site contacts, site members and prospects.

    You can manually add contacts to this section or they will automatically be collected for you. For instance, visitors to your site who purchase items from your Online Store will be added to the Customers label, visitors to your site who try to sign up for your site as members will be added to the Site Members label and visitors to your site who have sent you information over a contact form will be added to Contacted Me.

    From the top left of My Contacts, you can search for a specific contact by typing a search term in the Search field. You will also see a list of labels that you can categorize your contacts into, and you can add new labels to My Contacts. You can view or edit a contact’s information by clicking on the contact.

    To the right of each contact, you will see the date that the visitor last interacted with your site. When you open a contact's information, under History, you will see a list of the contact's activity on your site.

  • Adding a New Contact

    To add a new contact:

    1. Sign into Wix.com.
    2. From the top menu, click My Sites.
    3. Next to your site, click Manage Site.
    4. Click the My Contacts tab. 

    5. From My Contacts, under All Contacts, click Add Contact.

    6. From New Contact, fill in the fields.

    7. Click Save.

  • Editing a Contact

    To edit a contact:

    1. From My Contacts, from your contacts list, click a contact.

    2. From the contact’s page, click Edit.

    3. Update the information in the fields.

    4. Click Save.

  • Deleting a Contact

    To delete a contact:

    1. From My Contacts, from your contacts list, click a contact.
    2. From the bottom of the contact’s page, click Delete Contact.

    3. From the confirmation window, click Delete.

  • Adding a New Label

    To add a new label:

    1. From the left of My Contacts, click New Label.
    2. Type a label in the field.

    3. Click the checkmark to save your changes.

    A new label is added to your list.

  • Adding a Contact to a Label

    To add a contact to a label:

    1. From My Contacts, next to a contact on the list, checkmark the box.
    2. From the top of the contacts list, click the label icon.

    3. From the labels drop-down, checkmark the box next to the relevant label and click Apply.
    4. From the confirmation window, click OK.

  • Adding a Note to a Contact

    To add a note to a contact:

    1. From My Contacts, from your contacts list, click a contact.

    2. From the contact’s page, click the Notes tab.

    3. Type your note in the box and click Save.

    You can remove your notes simply by deleting the text and clicking Save/

  • Types of Contact Subscriptions

    My Contacts  helps you manage your communication with your contacts, and allows your site visitors to subscribe and unsubscribe from updates and emails. In order to comply with restrictions that exist in different countries, you should communicate with your contacts according to local laws and in the manner your contacts desire.

    My Contacts offers 3 subscription options:

    1.     Subscribed to all emails – This contact will receive promotional updates and agree to recurring emails.
    2.     Subscribed to non-promotional emails – This contact will receive occasional emails, mainly regarding functional matters.
    3.     Unsubscribed from all emails – This contact will not be receiving any emails or updates.

    Please note:

    -  The default for all contacts is set to Subscribed to non-promotional emails.

    -  When a contact selects Unsubscribed from all emails, but then interacts with the site owner using any of the site apps (contact form, online store, etc), his status will change automatically to Subscribed to non-promotional emails