• How can I add new elements or apps to my site?

    You can add new elements and apps to your site from the Desktop Editor only. The Mobile Editor simply shows you a different view of your desktop site and so the only changes that you can make are changes to placement and size. You can make changes and updates to content within the Desktop Editor only and any changes and updates that you make will be reflected in the Mobile Editor.

  • Can I move my elements to another page?

    You can only rearrange your elements within the same mobile site page.

    The Mobile Editor simply shows you a different view of your desktop site and so the only changes that you can make are changes to placement and size. You can make changes and updates to content within the Desktop Editor only and any changes and updates that you make will be reflected in the Mobile Editor.

  • Can I copy and paste elements?

    You cannot duplicate elements in the Mobile Editor. The Mobile Editor simply shows you a different view of your desktop site and so the only changes that you can make are changes to placement and size. You can make changes and updates to content within the Desktop Editor only and any changes and updates that you make will be reflected in the Mobile Editor.

  • What happened to my apps?

    When moving from your Desktop Editor to your Mobile Editor, third-party apps that are not mobile-ready will be hidden automatically. These apps have not yet been optimized for mobile and so they will not display correctly on your mobile site.

    You can add these apps back to your site by clicking the eye icon from the left side of your Editor to open Hidden Items.

  • How can I add a page?

    You can add new pages to your site from the Desktop Editor only. The Mobile Editor simply shows you a different view of your desktop site and so the only changes that you can make are changes to placement and size. You can make changes and updates to content within the Desktop Editor only and any changes and updates that you make will be reflected in the Mobile Editor.

  • What devices are supported by Optimized Mobile View and the Mobile Action Bar?

    We currently support all browsers on iPhone and Android devices. 

  • Do I have to activate both Optimized Mobile View and the Mobile Action Bar?

    You can activate Optimized Mobile View or the Mobile Action Bar, or you can activate both. Activating only Optimized Mobile View allows your visitors to see your mobile-optimized site from a smartphone device without the Mobile Action Bar. Activating only the Mobile Action Bar allows visitors to see your regular desktop site from a smartphone device with the Mobile Action Bar add-on layer. Activating both allows your visitors to see both your mobile-optimized site with the Mobile Action Bar add-on layer from a smartphone device.

  • What are Hidden Items?

    Hidden items are elements that appear on your desktop site but are hidden from your mobile site.

  • How can I delete an element?

    Elements that you delete from your Mobile Editor will become Hidden Items and still appear on your desktop site. You can only delete an element completely from your site from the Desktop Editor.