Domain Troubleshooter11

Please be patient. Pointing your domain to Wix might take up to 72 hours.

If more than 72 hours have passed and your domain still does not work, make sure that your Wix site is connected to your domain by doing the following:

1. From Wix.com menu, hover over Subscriptions and click Domains.
2. Under My Domains, you will see your domain name. If you see N/A under Connects To please click Manage.
3. From the Domain Summary window, under Domain Connects To:, click Change.
4. Select your Wix site and click Save.

After following these steps, please allow up to 72 hours for changes to get updated (propagate). If you are still having domain connection problems, try going through the troubleshooter again.

If the same problem persists please contact us via the Need More Help? box below.

Need more help?

If you need more help you can:

  • Post a question to our Support Forum
  • Ask a question and get instant answers in the search box below