• General Information

    When you sign up for a free Wix account, you can create and publish as many websites as you wish absolutely free. When you publish a free Wix site, it will automatically get its own site address (URL). If you would like to connect your own domain (a domain is a site address that you own, for example: www.mydomain.com), you will first have to upgrade your account to a Premium package that includes using your own domain.

    Click here for general information about domains.

  • Instructions for Various Domain Hosts (i.e Networksolutions, Godaddy, Yahoo, etc.)

  • Troubleshooting Your Domain Connection Issues

    Can't find your domain host in the table above? No problem! Simply enter your domain name into our troubleshooter below to receive step-by-step instructions on how to connect your domain!

  • What is the difference between Pointing and Name Servers?

    DNS is the management of your domain – i.e. you use it anytime you point your domain to an IP address, redirect emails to your email host or connect different subdomains to different servers.

    Pointing your domain to the Wix IP means that your domain host retains control of your DNS and simply points your domain to the Wix servers.
    The difference between pointing to the Wix IP or connecting with name servers is really a difference in who has control over your DNS – Wix or your domain host.

    Please Note: Wix does NOT Recommend Pointing
    Instead we recommend connecting your domain to Wix using Wix name servers.

    Why?
    Down time when Wix IP changes:
    The primary reason we recommend connecting your domain to Wix using Wix name servers is that the Wix IP address might change in order to prevent your site from going down. This happens from time to time when natural disasters, server problem and other problems occur.
    In such events, domains connected to Wix by name servers will automatically have their DNS records updated. However, domains that are connected to Wix by IP pointing will not work until you request the new IP# from us and then manually make the changes with your domain host. This will result in a much longer down time.

    Less support & assistance: When you connect your domain to Wix by nameservers, we can offer support and assist you in creating any DNS records you might need. Whereas if you connect to Wix by pointing you would need to contact your domain host with any domain/DNS related issues.

    Feature updates must be made manually: We can automatically modify your DNS to accommodate any new feature that requires DNS changes (like WixMobile, and any other possible features that we might release in the future). When choosing pointing you would need to manually make these changes with your domain host.

  • How do I get a domain name?

    If you do not have a domain you can buy one from Wix, click here to proceed.

  • How can I get my free yearly domain?

    After you purchase your Wix premium yearly package (Combo, Unlimited, eCommerce, FB Social or FB Unlimited), simply go to My Account > Manage Premium > Vouchers and click on the voucher link next to your package under Free Domain.

    Click here for detailed instructions about how to claim your Wix domain.

  • How do I manage my domain records?

    Click one of the links below for detailed instructions on viewing, adding, updating or deleting MX, CNAME, TXT and A records.

    Viewing Your Domain Records
    Adding and Updating an MX Record
    Adding and Updating an A Record
    Adding and Updating a CNAME Record
    Adding and Updating a TXT Record
    Deleting a Domain Record

     

  • Can I use a domain with special characters?

    Currently this isn't possible as this requires support of International Domain Names (IDN) which we do not support for now.

    You can however add the "translated" domain to Wix instead of the original domain name. If your domain is www.exâmple.com , the translated domain will be
    www.xn--exmple-xta.com 

    You can use this encoder to translate your domain.