Connecting a GoDaddy Email

These instructions are only relevant for users whose domain is connected to Wix with Name Servers. If you would like to connect your GoDaddy email but your domain is pointing to Wix by IP, please contact GoDaddy for information on how to connect your email.

To connect your GoDaddy email to Wix, go to the Wix Domain Manager and select an email provider. For more information on selecting an email provider in the Wix Domain Manager, click here. You will see three options in the Wix Domain Manager: GoDaddy,GoDaddy (Asia) and GoDaddy (Europe). Choose the option best suited to your location based on the information that you gather in the steps below. (US users should select "GoDaddy".)

To connect your GoDaddy email when your domain is connected to Wix using name servers:

1. Login to your GoDaddy Account.

2. Roll over All Products, roll over Email and click Email Management.

3. From the list, click Email.

4. From Email, next to your email account, click Options.

5. Click Launch Control Center.

6. From the left, click Server Settings.

7. Check to see which server you are connected to.

There are three different options, "Asia", "Europe" and "U.S." (If it's U.S., it will be smtpout.secureserver.net - you won't see the word "U.S.")

After finding this information, go into your Wix Domain Manager to update your domain records.
For more information on selecting an email provider in the Wix Domain Manager, click here. You will see three options in the Wix Domain Manager: GoDaddy,GoDaddy (Asia) and GoDaddy (Europe). Choose the option best suited to your location based on the information that you gathered in the steps above. (US users should select "GoDaddy".)

Once you have completed all of the above steps, your email will be connected.

Please note: If you have connected your GoDaddy email but it is still not working properly, please make sure that you have selected the correct GoDaddy servers in the menu on your Wix Manage Premium page.To learn more about the 3 different GoDaddy connection options, please refer to the link in step 7. 

Need more help?

If you need more help you can: