Wix Learning Center

Adding a Contact Form to your Wix site allows your users to contact you with question, suggestions or anything else! Messages sent via the Contact Form get sent to any email address that you specify. You can easily add a Contact Form by using the Wix Contact Form Widget.

To add a Contact Form Widget:

1. In your Editor, from the toolbar on the left, go to Add, then go to Widgets and click Contact Form.
2. From the Contact Form Gallery, click on a Contact Form Widget to add it to your site.

The Contact Form Widget appears on your site.

To connect your Contact Form to your email:

1. Click on the Contact Form to select it.
2. On the right, from the Contact Form property panel, click Email.
3. In the Email window, in the Your Email field, type in your email address. (Be sure to check for typos!)

Your contact form is connected to your email.

Be sure to check your Spam or Junk folder! Messages from the Contact Form may sometimes be delivered there.

You can also link a button, text or object to your email! For more information about Buttons, click here.

You can edit the fields of your Contact Form.

To edit the text fields of your Contact Form:

1. Click on your Contact Form to select it.
2. From the property panel on the right, click Settings.

3. Fill in the fields in the Edit Text window that opens. Click OK.

The text fields of your Contact Form change.

Note: If the text fields don’t change on your Contact Form, try refreshing your Contact Form’s skin. To refresh a skin, select the Contact Form and click Skins. Choose any skin.

Once you have added the Contact Form Widget to your site, you can customize it by clicking on the Widget and choosing options from the property panel that appears on the right. The property panel gives you many options for customizing your Contact Form. Below you will find a list of these options.

Feel free to experiment with these options to find the look that suits you!

Email – add your email address to your Contact Form so that your users can contact you.
Replace – easily Replace your Contact Form with another.
Color – change the colors of your Contact Form’s Background, Button, Content, Content Background and Labels.
Effects and Animations – add various special effects to your Contact Form.

The contact form does not recognize e-mail addresses

Please check that you have inserted a valid Email (click on the contact form in your editor > "Sent to Email"). Please send us an example of the Email that isn't recognized if the Email is valid.

My contact form doesn't work

Please check if Wix is recognized as Spam mail on your account .
Please also check if you have received the Email in your spam folder.

What does “Owner e-mail not set” mean?

Your contact form isn’t connected to your Email properly.
Please check that you have inserted a valid Email . Click on the contact form in your editor > "Sent to Email" > add your Email > hit “apply”.

Can a viewer attach a file to the Contact Form?

For now it isn't possible to attach a file to the contact form. It is, however, already on our Wishlist!

How do I align the labels to the right? (workaround for right-to-left languages)

You can align your letters to the right by first hiding the old labels, and then adding your own labels with text boxes.

To hide the old labels:

1. Add a contact form and customize the colors.
2. Copy the color code of the contact form's background (click the contact form > Color > Background)
3. Add a square shape for each label. Cover the labels with the square shapes (Add > Clip Art > Shapes > Basic).
4. Change the color of the squares to the background color of the contact form (click on a square > Color > paste the color code that you copied in Step 2. Then go to Border > change Stroke Width to 0. Repeat for all squares).
The old labels are hidden.

To add your own labels:

1. Add a "browser" text box  for each new label (Add > Text > Paragraphs > Browser).
2. Edit the text boxes with new labels in any supported language.
3. Resize the text boxes and place one text box above each blank field.
4. Group the contact form with all of the shapes and new labels (highlight the contact form with all of its contents > click the blue box that appears to the left of the contact form).
5. Lock the contents into place (click on the contact form > from the Group menu that appears click on the open lock icon on the bottom left).

You have added your own labels.

Users may still have trouble typing inside the fields of the contact form if they use a right-to-left language.

For a simple contact form that will allow you as well as your users to type in a right-to-left language with no problem, you can link an object, button or picture to your email (click on the object to select it > Link > Email). Type your email and your subject in any language. When a user clicks on the picture or object, a contact form will pop up with the subject written correctly in the right-to-left language. In addition, your user will have no problems typing in any language.

For more information about connecting items to email, click here and go to the "Linking Your Button to Your E-mail" section.