Wix Learning Center

When you sign up for a free Wix account, you can create and publish as many websites as you wish absolutely free. When you publish a free Wix site, it will automatically get its own site address (URL). The structure of a free Wix URL is: Wix.com/username/document name.

If you would like to connect your own domain (a domain is a site address that you own, for example: www.mydomain.com), you will first have to upgrade your account to a Premium package that includes using your own domain. You will also have to own a domain or register for one with a domain hosting company. Once you have upgraded your Wix account and have a domain, you can find instructions here to connect your domain to your Wix site.

For more information about our different packages, check out our page here.
If you already own a domain and have upgraded your Wix account, you can find complete information on connecting your domain here.

The structure of a free Wix URL is: Wix.com/username/document name. If you have a free site, you can change your site URL by changing your user name or document name.

Changing Your Username

To change your username:
1. Go to Wix.com.
2. From the top menu, click My Account.
3. From My Account, click on the Settings icon -  

4. Under User Name, update your username.
    Your Wix username is limited to 20 characters.
5. Click Update Personal Details.

Your username has changed.

Please note that you cannot change your username to one that you have previously used or that someone else is using. It must be a unique username.

Changing your username is one way to update your free Wix URL. The structure of a free Wix URL is wix.com/username/document name so if you change your username, your URL will be updated as well!

Changing Your Document Name

To change your document name:
1. From the top menu of your Editor, click File and then click Save As.
2. Type in a new name for your document.

Changing the name of your document as indicated above does not override your original document but instead creates a copy of your document with the new name. You can use the original document as a backup or simply delete it.
If you have a Premium account you will need to transfer it to the new document. For more information, click here.

You can give your Wix site its own domain. To do so, you will first have to register your domain with a domain hosting company. You then have to upgrade your Wix account and finally, you will have to connect your domain to your Wix site.
You can find more information here to connect your domain to your Wix site.

You can connect your domain to Wix in one of two ways: by pointing your domain to Wix's IP or by connecting to Wix's name servers. When pointing your domain to Wix’s IP, the domain name stays at your hosting company and points to the Wix servers. Your domain host remains in control of your domain records. When connecting your domain to your Wix site using name servers, the domain name stays at your hosting company but control of your domain records is transferred to Wix.
The recommended method for connecting your domain to Wix is by using our name servers. A major advantage of this is that you will be able to manage your domains and domain records in the Wix Domain Manager.

Other advantages include:
Higher availability: Pointing by IP means pointing to the old Wix infrastructure. This infrastructure lacks a newly designed failover mechanism.
Better performance: Wix infrastructure is expanding to additional geographical locations. This includes an intelligent algorithm which serves user sites according to the end user location. This service will not be available for users that configured their domain by pointing to IP.
Automatic activation of new services: New services (Wix Mobile, for example) are automatically activated for users that manage their domain in the Wix Domain Manager. Users who have connected their domain by pointing will have to activate these new Wix services manually.

For more information about connecting your domain to Wix, click here.

What is my free Wix site’s URL? Where can I find my Wix site?

The structure of a free Wix URL is: wix.com/username/document name. You can find your Wix URL in your Editor’s Settings:
Go to Settings > General > Site Address.

 

I added my domain to the Wix Domain Manager but need to change it. How can I do this?

You cannot update the spelling of a domain name once you have added it to the Domain Manager. If you need to update the domain name, please go into the Wix Domain Manager (My Account > Manage Premium > Domains), remove the old domain and then add the new domain name.
For more information, click here.
To troubleshoot your domain, click here.

 

Can I connect more than one domain to the same Wix site?

Yes you can! In order to do so you will need to follow these steps below:

Step 1: Decide which domain address is your primary one (www.domain.com).  The other domain address (www.domain2.com) will be your secondary.

Step 2: Connect your primary domain to Wix and assign it to your site.
For instructions on connecting your domain to Wix, please follow this link.
If you have a Wix Domain please follow the instructions here.

Step 3: Once you have connected your primary domain to your Wix site, go to Manage Premium > click on the Domains tab > select your secondary domain from the list > Basic .(Note: 'Basic' will only appear for Wix Domains) > Next to ‘Wix Site’ click on ‘Change’.

In the pop-up window select ‘To another domain name’, select your primary domain from the drop down menu and click on ‘Save’.

Your domain name is now redirected ! You will be able to see this under the Domain Summary.

Note: If your primary domain name is not connected to Wix correctly, the redirection will not work.
You will receive an error message. In this case, please make sure to follow the instructions in step 2.

For more information, click here.

Use the Domain Troubleshooter to make sure that you have connected your domain correctly.

 

I am getting an error that says that my domain is already taken. What do I do?

If you receive this error, it's one of two cases:

• You have previously added the domain to your domain manager.

If this is the case, please follow these steps:
1. From Manage Premium, click on the Domains tab.
2. Click on the Domains and click on the domain that you want to use.
3. A new page will open > click on Change (next to Wix Site).
4. Choose the document you want to use > click on Save.

• The domain is already in a domain manager of another account.

If this is the case, and you have another Wix account, please delete the domain from the domain manager of your other account.
If you do not have another account, then please let us know the domain name and we will remove it for you (assuming that you are the owner of the domain).

 

My domain is not working. How do I fix it?

There are several reasons why your domain may not be showing your Wix site. Click here to use our domain troubleshooter. The troubleshooter will help you pinpoint the reason that your domain is not connecting to your site.
Please also visit our domain help pages here.

 

How do I move my Premium upgrade and domain to a different Wix site?

To transfer your Premium upgrade and features to a different document, follow the instructions here.

 

I bought an upgrade. Don’t you give me my own domain?

If you have upgraded to the Combo, Unlimited or eCommerce Yearly package, you will receive a free domain for one year. Otherwise, please purchase a domain name from a domain registrar of your choice.
Once you have upgraded your Wix account and have a domain, you will have to follow these steps to connect your domain to your Wix site.

 

General Terminology

URL:
A site address. The location of any website on the World Wide Web (for example: http://www.wix.com/create/website).
The structure of your free Wix URL is: wix.com/ username/document name.

Domain (also, domain name):
A domain name is a unique address that identifies the location of a site on the web. It is the base address of a website. Some examples: www.wix.com, www.google.com

Web Host:
A web host is a web server that offers space for individuals or organizations to host their websites on the web. Wix is an example of a web host.

Domain Name Registrar (also, domain hosting company or domain host):
A domain name registrar manages and sells internet domain names to individuals and organizations.