Wix Help Center

    My Wix contact form doesn't work


    If your Contact Form is not working, please try the following:

    1. Check to see that you have entered the correct email address in your Contact Form settings.

    To check your Contact Form email address: Click the Contact Form that you added to your site > in the Settings window, under Email To, enter or correct the email address that you want Contact Form submissions sent to.

    Make sure to Save and Publish if you make any changes.

    2. Check that emails sent through your Wix Contact Form are not being recognized as spam and have ended up in your Spam/Junk/Bulk Folder.

    Note: If the email address you added is example@YourSiteDomainName, make sure that the MX records are pointing correctly, click here to learn more.

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    Recent Discussions

    • Ticket by terrynw | One hour ago | 2 Replies
      When I put two subscribe forms on the same page there seems to be conflict and I do not get in my contacts, I receive the email threw the 2 different emails I u...
    • Ticket by oishisotai | 2 hours ago | 0 Replies
      Hi there, Under the contact form setting, under email to, it seems not to work as the email address given does not get any email. Checked on the email to info w...
    • Ticket by jintour | Yesterday | 1 Replies
      My contact form is not working when I try to send message from my domain.It said "an error has occurred"But is is working when I previewed from Editor
    • Ticket by pnmcdos | Yesterday | 1 Replies
      followed steps above all in order. contact form not working. sucks
    • Ticket by nouria-bellydance | Yesterday | 1 Replies
      Hello,The 'send' button on my contactform on my website doesn't do annything, how can i make it work?