Wix Help Center

    I would like to cancel my service

    Ticket by bousaleh24 | August 29, 2014 | Question
    • Please cancel my plans. I don't want to pay for this any more because I don't use it

    Replies (1)

    • Reply from Ori | August 30, 2014

      Hi bousaleh24,

      If you are having trouble building your Wix site, connecting your domain or email account, or any other matter, our Customer Support team are here for you and would be more than happy to assist. Email or post your question below to get assistance.

      To cancel a premium plan: Sign in to your Wix account > hover over Subscriptions > click Premium Plans.

      Next to the relevant plan, click Manage > next to Next Payment, click Cancel payments.

      Note: Canceling your Wix premium plan will not cancel any domain, app or mailbox subscriptions that you have with Wix. You can cancel your domain, app, or mailbox subscription via the Billing & Payment tab, under Manage Premium.

      Regards, Ori Wix Team

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