Wix Help Center

    I can't save my work

    Ticket by Jonathan | October 23, 2012 | Question
    • We apologize for the inconvenience, we are aware some of you are having saving errors on our editor and are not able to save your most recent work.

       

      Please save your work again.

    Replies (3)

    • Reply from Ori | November 22, 2012

      If you require further assistance, please don't hesitate to contact us again.

      Regards, Ori Wix Team
    • Reply from Ron | November 25, 2012

      @ pokadotpocky,

       

      We apologize for the inconvenience.

       

      In order for us to assist, we require that you elaborate on the issue you've encountered, the steps you've taken to try and solve it, the error messages you've received and the name of the site in question as you have a number of them in your account. Please be as descriptive as possible when doing so.

       

      In addition, please make sure to update your browser to the latest version available and to test other updated browsers in order to isolate the issue. While working on your Wix site, your computer and browser stores various information. This build up of information can sometimes cause conflict.

      Please clear your browser's cache. You can find step by step instructions here.

       

      A screenshot of the problem as you see it will help us understand the issue you've encountered.

       

      Please provide us with a screenshot of the problem as you see it.

      For instructions on how to take a screenshot, please use this link.
       

      To upload the screenshot, simply click on the "Upload" button and follow the steps.
       

       

      Let us know how it went and which browsers and exact versions you've tested.

      Ron, Wix Team
    • Reply from Mr. T | February 27, 2013

      Hi  uyjo888,

       

      We apologize for the inconvenience.

       

      In order for us to assist, we require that you elaborate on the issue you've encountered, the steps you've taken to try and solve it, the error messages you've received and the name of the site in question as you have a number of them in your account. Please be as descriptive as possible when doing so.

       

      In addition, please make sure to update your browser to the latest version available and to test other updated browsers in order to isolate the issue. While working on your Wix site, your computer and browser stores various information. This build up of information can sometimes cause conflict.

      Please clear your browser's cache. You can find step by step instructions here.

       

      A screenshot of the problem as you see it will help us understand the issue you've encountered.

       

      Please provide us with a screenshot of the problem as you see it.

      For instructions on how to take a screenshot, please use this link.
       

      To upload the screenshot, simply click on the "Upload" button and follow the steps.
       

       

      Let us know how it went and which browsers and exact versions you've tested.

      Estou ao seu dispor para eventuais esclarecimentos,