Wix Help Center

    NEED HELP ASAP TO UPLOAD NON-WIX WEBSITE TO MY WIX DOMAIN - PLEASE HELP!

    Ticket by ritalanouette | September 2, 2014 | Question
    • I have a Wix domain and I need to know how to upload a non-wix website to it.  The software I am using to post is asking me for the FTP Server name, FTP User name, FTP Passwork and Web Folder Name (optional).  I do not know where to find that information on your site.  I also looked for a method from your site where I could try to upload my new site, but couldn't find anything.  Please help asap. 

    Replies (1)

    • Reply from Alissa | September 2, 2014

      Hi,

      Thank you for contacting Wix support.

      In order to connect your Wix domain to an external website, you will need to point your domain to a different IP address by editing your domain's A records. You will need to contact your new host to request the relevant IP address.

      To edit your A records: Sign in to your Wix account > from the top menu, hover over Subscriptions > click Domains > next to the relevant domain, click Manage.

      Under Domain Summary, click the Advanced tab >  next to DNS Records, click Manage >  under A (Host), on the right, click the pencil icon to open Edit A Record > fill in the relevant information > click Modify > click Save.

      Note: If you would like to change the name servers of your Wix domain, you will need to transfer your domain away from Wix. For more information about transferring your Wix domain, click here.

      Please do not hesitate to contact us again should you require any further assistance.


      Alissa - Wix Support

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