Wix Help Center

    problem with translations (country in shopping cart)

    Ticket by s43084 | December 10, 2013 | Question
    • www.egret.cz: shopping cart, there is problem with country name translations. In combobox, where I choose the country - there are translations to czech language right. But in list - there is only english value of country names. See picture:

    Replies (12)

    • Reply from Hudson | December 10, 2013

      Hey

       

      As you can see from my image below mine is showing in English, this has to do with the settings in your browser and proxy please check these.

    • Reply from s43084 | December 10, 2013

      Of course I use our web in czech language and not in english language, we have customers from Czech republic.

      We didn't translate anything of wix-framework on our side, it's not possible. The values in combox are filled from you, and the value 'Czech republic' (as on picture) is always from your framework. We set it only as selectable values in your shopping cart administration.

      The problem is not related with any proxy or browser. The problem is generall on all browsers on many (I think on all) computers.

      Please correct this problem in your framework. Thanks.

    • Reply from Niv | December 10, 2013

      Hi,

      To avoid confusions, can you please provide us with the exact steps you have taken before you reached the screenshot to the left and on the right. In addition, are you only having this issue when your browser is set to Czech?

       

      Thanks for your cooperation,

      Niv, Wix Support
    • Reply from s43084 | December 11, 2013

      so you can follow next steps:

      1) set your default language in browser to czech language (čeština)

      2) open www.egret.cz, make an order (menu eShop, then click on "eShop: EGRET ONE", then click on "EGRET ONE", then popup will be opened, click on "Vložit do nákupního koše". So then click on "Nákupní koš: 1" on the right upper corner, you will see shopping cart. In shopping cart you will see item(s), under item is box starting with "Mezisoučet", under orange line you will see "Dopravní a DPH poplatky" with combobox "Vybrat zemi" (choose country). So that's it.

      All words are translated by default in wix framework, we fill only items in shop.

      Notice: traslation "Dopravní a DPH poplatky" is not right, better is "Poplatky za dopravu a DPH".

    • Reply from Hudson | December 11, 2013

       

      We have forwarded the relevant information to our QA department and they are currently working on resolving the matter.

      We will contact you with any feedback as it arises.

      Thank you for your patience and understanding.

       

    • Reply from BenjaminB | December 16, 2013

      Hi s43084,

       

      Please note that the drop down and other features of the ecom app are all running off the browser language in use.

       

      Benny

    • Reply from s43084 | December 17, 2013

      No, no, no. This is problem in your wix framework. The values in combobox are translated in your store app well. I see it on czech language, you see it on english - it depends on browser settings. But in next step, where is country already selected, you see Czech republic, but I see Czech republic too. And it is error!!! I should see "Česká republika" - the same translated string, as I see in combobox.

      Poplatky pro Czech republic

      should be

      Poplatky pro Česká republika

      the part "Poplatky pro" - this is user translation, but the value of country - it is automatically set from store app, isn't it?

    • Reply from Hudson | December 17, 2013

      That is correct, its it to do with the language settings in your browser we have tested this a number of times.

    • Reply from s43084 | December 17, 2013

      Well, if the problem is known, you can correct this mistakes in the framework. Thanks very much.

    • Reply from Hudson | December 17, 2013

      As mentioned to change this issue you need to change the settings your browser settings.

    • Reply from s43084 | December 19, 2013

      The browser settings is the same for both values - in combobox and on second picture (after selection in combobox). But in combobox I see translated strings and on second picture I don't see translated string. The values into the combobox are delivered from wix-framework. The value from second picture is delivered from wix-framework too!!! If I change default languge in my browser on czech language, I see czech translations in combobox. BUT NOT ON THE SECOND PICTURE, IF THE VALUE FROM COMBOBOX IS SELECTED. This behavior I can't change - it is functionality in wix-framework (or in store-app). Please again, correct this error. Or move this support case on programmer. Thanks very much.

       

    • Reply from Elia | December 20, 2013

      We have forwarded the relevant information to the relevant department and they are currently working on resolving the matter.

      We will contact you with any feedback as it arises.

      Thank you for your patience and understanding.

      Elia - Wix Support