Wix Help Center

    The checkout button doesn't work in the product pop up box.

    Ticket by tgifreyday | May 2, 2014 | Question
    • The checkout button doesn't work in the product pop up box. It works on the "cart" page, but not on the individual product pop-up box after you select add to cart.  Shouldn't this "checkout" option link to my "cart"?  The continue shopping button in that same pop up box is working.  

    Replies (4)

    • Reply from Adam E. | May 2, 2014


      Please provide us with the URL of the page on which you've encountered this issue so we may investigate further.


      Adam, Wix Support
    • Reply from tgifreyday | May 2, 2014


    • Reply from Adam E. | May 2, 2014


      I was able to recreate the issue you have described on our end.

      I've forwarded the relevant information to our QA department and they are currently working on resolving the matter.

      We will contact you with any feedback as it arises.

      Thank you for your patience and understanding, and please feel free to contact us at any time should any further questions arise during the QA process.

      Adam, Wix Support
    • Reply from Tom | May 3, 2014

      The reason this button is currently not working is that you did not connect the 'Checkout' button to your Cart page. Please follow the instructions below:

      From the Editor, click on your Product Gallery > Style Product Page > Style Confirmation Message:


      Then scroll down and select your Cart Page from the Drop-down menu.

      This will connect the Checkout button to your Cart. Remember to Publish your site for the changes to go live.


      If you require any further assistance in the future please don't hesitate to contact us again.