Wix Help Center

    you tube, html 5 and os x

    Ticket by oceansta0 | May 11, 2013 | Question
    • I have just loaded a you tube video using the share code. It plays on Os X computer and devices but is black on Microsoft..please help

    Replies (1)

    • Reply from gills2 | May 11, 2013

      Hey oceansta0,


      I'm sorry to hear you are experiencing difficulties.


      Wix is compatible with Internet Explorer (version 9 and above), Firefox, Chrome and Safari.

      With the new HTML editor we give you option to use the advanced HTML5 technology which entails new capabilities and solutions for your site as well as comprehensive support for mobile devices. However, HTML5 is still a relatively new technology and it not yet fully supported by all browsers. These browsers will catch up with this technology, but to make sure things run smoothly, please make sure to update all your browsers to the most recent versions. You can easily check how well does your current browser support HTML5 here.

      To download the latest Google Chrome browser please click here
      To download the latest Firefox browser please click here
      To download the latest Safari browser for Mac please click here
      To download the latest Internet Explorer browser please click here

      You can also check out this site to see a detailed look at which browsers are better optimized for HTML5. 

      1. Microsoft does not support IE9 on Windows XP. If you're using Windows XP, we suggest you use another browser. We hope Microsoft will provide a solution for supporting HTML5 in the Windows XP Operating System soon.

      You can see Microsoft's answer from their support here as well as a more in-depth explanation from their support forums here.

      2. If your viewers use IE8 please find instructions here.



      Gill, Wix Team