Wix Help Center

    I keep getting an error message when I try to look at my account and access my website I've been working on.

    Ticket by tommy16p | April 7, 2014 | Question
    • After I work on and save my website, I'll log in later and go to access my website for editing. But it keeps giving me this error message when I try to access my account.

      "Something went wrong

      We apologize for any inconvenience it may cause.

      Our team is working to fix this problem and we will be up again shortly." 

      It tells me to refresh the page and I've done that several times now and nothing different happens.

    Replies (2)

    • Reply from tommy16p | April 7, 2014


    • Reply from Ron | April 8, 2014



      We apologize for the inconvenience.


      This issue has been resolved, please clear your browser's cache using the instructions below.

      Should the issue persist, please provide us with a screenshot of the error message as you see it on your end.


      While browsing on the web, your computer and browser stores various information. This build up of information can sometimes cause conflict.

      Please clear your browser's cache. You can find step by step instructions here.

      Ron, Wix Team