Wix Help Center

    Paid for 2 personalised emails and cannot set up the 2nd one?

    Ticket by crossfitwestdubli6 | June 25, 2013 | Question
    • Hi ..

      I am sure it is quite simple BUT I have just paid for 2 personalised email accounts but only seem to be able to access 1 of them. I paid a yearly fee so would really like to sort this out soon please?

      Lorna

       

       

    Replies (1)

    • Reply from Nir - Wix Team | June 25, 2013

      Hey Lorna ,

      Thank you for contacting Wix support.

       

      I can indeed see that you have purchased 2 mailboxes, so it is simply a manner of understanding what exactly goes wrong when you try to log in.

      1. What are the names of both boxes?

      2. Which one can you not login to?

      3. What exactly happens when you attempt to login?

       

       

      Thank you and we await your reply,

      Nir

      Wix Team