Wix Help Center

    facebook comments not shown

    Ticket by sylviaveldhuis | October 24, 2013 | Question
    • I added a Facebook comments box on http://www.sylviaveldhuis.nl/#!sint-nikolaas-en-zijn-knecht/c1xtl. Yesterday it was shown correctly but today it's not visible any more. However I can still see the box in the editor. The same thing happened on other pages, for example http://www.sylviaveldhuis.nl/#!pasjes-als-granaatscherven/cn0h. Can you please fix this problem? Thanks in advance.

    Replies (3)

    • Reply from Gat | October 24, 2013

      Hi sylviaveldhuis 
      Thank you for contacting Wix support!

       

      Please note that I was able to see the Facebook comments properly on my end:

      If you are experiencing something else, please elaborate on the subject so we can better understand and help.
       
      Also, please provide us with a screen shot of the problem. For instructions on how to take a screenshot, please use this link.

       

      To upload the screenshot, simply click on the "Upload" button and follow the steps.
       

       

      Gat Wix Team.
    • Reply from sylviaveldhuis | October 25, 2013

      Hi Gat,

      Thank you for your reaction. It was simply not shown, but I think a miracle has happened over night: the comment box is now visible again. So there is no problem any more.

       

    • Reply from Anat | October 25, 2013

      Hey Sylvia,

      I'm glad to hear this issue was resolved.

      Please let us know if it reoccurs.

       

      Thanks and have a great day

      Anat - Wix Team

    Send