Wix Help Center

    point Wix to another domain

    Ticket by sylviaveldhuis | April 18, 2013 | Question
    • Dear Sirs,

       

      I would like to let you know that from now on you receive the domain rk-kids.nl and no longer the domain kinderenbidden.nl. Can you please change this for me? Thanks in advance.

      Kind regards,
      Sylvia Veldhuis-Visser

    Replies (5)

    • Reply from Hudson | April 18, 2013

      Your pointing configuration in your registrar (not Wix, but your actual domain host) is incorrect.
      To fix this, please follow the instructions here

    • Reply from sylviaveldhuis | April 18, 2013

       Thank you for your answer, but this is not the problem. My domain host did the configuration right for the domain kinderenbidden.nl. I decided I want to use another domain: rk-kids.nl. They changed the configuration today. Now Wix just needs to change in the system that you receive data from rk-kids.nl. At the moment it still says kinderenbidden.nl in your system. I would like to change it myself, but I can't. I think I'm not allowed. Can you please do it for me? Thanks in advance.

    • Reply from Michael | April 18, 2013

      You will need to go to your Wix Domain Manager (My Account > Manage Premium > Domains) and add your domain. 

      For more information, please click here.
       
      You can troubleshoot your domain here.
       
       
      -- Michael - Wix Team
    • Reply from sylviaveldhuis | April 18, 2013

      Thank you for your answer, Michael. The problem is solved now.

    • Reply from dinamiso | April 18, 2013

      Hi,

      Please don't hesitate to contact us if you will need additional assistance.

      Thank you,

      Dina.