Wix Help Center

    Site will not load outside of the editor.

    Ticket by crossentommy2 | September 2, 2014 | Question
    • My site works fine in the editor. I can even use the preview tool and everything works perfectly. Once I exit the editor and try to load the live page in my browser, it will not work. I've had this page for a few months now, and this is my first time ever experiencing this problem. What's the issue here?

    Replies (3)

    • Reply from rotemc | September 2, 2014


      Thank you for contacting the Wix Support Team.

      I have checked your site and, from my end, your site is up, running and looks great. I have attached a screenshot to demonstrate: 


      Please clear your browser's cache. You can find step by step instructions here.

      If you continue to experience this issue, please let us know.

      Rotem, Wix Support Team
    • Reply from crossentommy2 | September 2, 2014

      The problem is persisting for me. I even downloaded Firefox just to try a different browser (I'm using Chrome) and that didn't work. I also had a few friends try from their computers, and none of them could load the page.

    • Reply from Daniel | September 2, 2014

      Please follow the instructions provided here.

      If the steps in the link didn't resolve your issues, please answer the questions in the same link.

      Daniel - Wix support team