Wix Help Center

    items and products been lost

    Ticket by Kensley JL Z | August 28, 2013 | Question
    • seem I create a 50 pages. each page I posted my products  but the page show error, I lost all my 500 product inthere, i'm really really angry, you know how long do I take to finish that, I used more than600 hours, now I got nothing, my products list and a lot picture was lost, without warning , I think  wix should take responsible for his customer , html always show the same probolems our tea is fixing  , but  I didn't see any change .. please keep upgraded..... before your customer join a hosting,

    Replies (1)

    • Reply from Ron | August 28, 2013



      We apologize for the inconvenience.


      You can now find all of your backed-up versions in the Site History section in My Account, mark the important ones and name them!

      You can also overview of all edits and changes you have made to your saved and published website. It makes it easy for you to view, flag or restore to a prior version of your website at any point.


      To access your site history:

      1. From My Account, next to your site, click Manage & Edit Site.

      2. From the right of the page that opens, under Site Actions, click My Site History.

      Your site history page opens. 

      For step by step instructions click here.

      You can also create a duplicate copy of your site by going to  My Account , clicking  Manage & Edit Site  and then clicking  Duplicate Site . For more information, click  here .


      Ron, Wix Team