Wix Help Center

    nameserver change

    Ticket by jaw4352 | August 28, 2014 | Question
    • I need to change the nameservers on my Wix account but there is no button next to it to edit. How do I change the nameserver?

    Replies (2)

    • Reply from Dima | August 29, 2014

      Hi,

      Please note that it is not possible to change the name servers of a domain name purchased from Wix. You may either transfer the domain away from Wix, or point the domain to a different IP address.

      If you have purchased a Wix domain, but have decided to transfer it away from Wix, you can do so easily by following the instructions here.
      Important note: In accordance with ICANN rules, you cannot transfer your domain to another provider until 60 days after you register or transfer your domain.

      To point your domain to a different IP address, you will need to modify the domain's A records. You will need to contact your new host and request for the relevant IP address. For more information about how to edit your A records, click here.

      Dima -Wix support team-
    • Reply from pbleducentre | September 11, 2014

      I'm having the same problem, please advise how to change the name servers to another.

      ie from wix to somewhere else.

      Cheers,

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