Wix Help Center

    HTML 5 not loading on Internet Explorer anymore

    Ticket by skiefer2010 | March 21, 2014 | Question
    • HTML 5 used to load on Internet Explorer now it just acts like its loading but never pulls up the page.

    Replies (1)

    • Reply from Niv | March 21, 2014


      I checked your site using IE11, however I didn't experience any issues viewing your site. Shown in the screenshot below:

      Wix is compatible with Internet Explorer (version 9 and above), Firefox, Chrome and Safari.

      With the new HTML editor we give you option to use the advanced HTML5 technology which entails new capabilities and solutions for your site as well as comprehensive support for mobile devices. However, HTML5 is still a relatively new technology and it not yet fully supported by all browsers. These browsers will catch up with this technology, but to make sure things run smoothly, please make sure to update all your browsers to the most recent versions. You can easily check how well does your current browser support HTML5  here.


      To download the latest Google Chrome browser please click  here
      To download the latest Firefox browser please click  here
      To download the latest Safari browser for Mac please click  here
      To download the latest Internet Explorer browser please click  here

      You can also check out this site to see a detailed look at which browsers are better optimized for HTML5. 

      1. Microsoft does not support IE9 on Windows XP. If you're using Windows XP, we suggest you use another browser. We hope Microsoft will provide a solution for supporting HTML5 in the Windows XP Operating System soon.

      You can see Microsoft's answer from their support here as well as a more in-depth explanation from their support forums here.

      2. If your viewers use IE8 please find instructions here.


      If the issue persists while using the supported browsers mentioned above, please let us know.


      Kind regards,

      Niv, Wix Support