Wix Help Center

    Domain transfer from Webydo/1and1

    Ticket by hello319 | June 16, 2014 | Question
    • Hi Wix,

      My previous website was made through webydo.com, however the domain was purchased through 1and1.co.uk (i believe). Do I send the information to transfer the domain to Webydo or 1and1?? 

      We had a website designer for our old website through Webydo and he passed the info onto them last thursday but we haven't had any luck in our new website to be published as www.jimmyjoes.co.uk

      Do i need to send the server IP's to 1and1 or to Webydo? 



    Replies (1)

    • Reply from dinamiso | June 16, 2014


      If I understand correctly, you wish to connect the domain: jimmyjoes.co.uk to your Wix site?

      You may connect this domain to your Wix site, however you will not be able to transfer the domain to Wix hosting.

      You can connect the domain, simply by pointing it to Wix name servers.

      Your domain host is: webydo.com

      You can find more information about your domain in this link.


      In order to point the domain to Wix name servers, please send your domain host the following message:


      I have built a site on Wix.com. Please connect my domain to their name servers- NS1.WIX.COM (IP address and NS2.WIX.COM (IP address



      To connect your site to a domain please visit our Domain Portal .


      Dina-Wix Team.