Wix Help Center

    When does my Wix premium account expire? - 898220383

    Ticket by lynnearosens | July 28, 2014 | Question
    • Why won't my wix website work anymore? Is my "combo" plan expired or did my domain expire?

    Replies (1)

    • Reply from Janet - Wix Billing Team | July 29, 2014

      Hi lynnearosens,

      Thank you for contacting Wix support.
       
      I can see that your premium plan has been cancelled due to payment issues. In order to reinstate your premium features you just need to upgrade your site again.
       
      To upgrade your site, please go to My Sites > click Upgrade next to the site that you want to upgrade.
       
      You can find detailed information about our premium plans here.
       
      Please note that we never remove/destroy websites.  If you go back from premium to free you’ll simply have your original Web address and Wix ads but you will still have full control of your site.
       
      Please let us know if you need any further assistance.
       

    Send