Wix Help Center

    Cannot select "Use my free- 1 year domain gift"

    Ticket by misszoee | September 2, 2014 | Question
    • Hi,

      I have purchased the combo package with free domain registration.

      I have chosen the website and followed the prompts, and cannot check the tick box to use my free 1 year domain gift. The checkbox is there, but does not let me tick it. So it still wants to charge me for the domain.

      Please help

      Thanks

    Replies (1)

    • Reply from Janet - Wix Billing Team | September 2, 2014

      Hi misszoee,

      Thank you for contacting Wix support.

      The Wix Free Domain voucher is valid only for .com, .net, .org, .info, .biz, and .co.uk extensions, and entitles you to claim a free domain for the period of one year. 

      Is it possible that you trying to claim a domain suffix that is not covered by the voucher?