Wix Help Center

    Re-Trying to transfer a domain after it failed?

    Ticket by melissalynnmusic | August 7, 2014 | Question
    • I recently tried to transfer a domain from GoDaddy to Wix and it was denied because the domain was registered private. I then went back and cancelled the privacy, and I'd like to try and transfer the same domain again, but it would not let me. How do I re-try transferring my domain?

       

      Please help ASAP!

    Replies (1)

    • Reply from dinamiso | August 8, 2014

      Hi,

      I checked your Wix account and I saw the domain transfer has failed.

       

      If your attempt to transfer a domain to Wix, from another registrar, has failed, you will be automatically refunded.


      Please allow up to 20 business days, from the failure date, for the refund to settle in your account.

       

      Please follow the instruction to transfer the domain again.

      Note that before trying again, some registrars require a waiting period of a few days after unlocking your domain.

       

      For further instructions on transferring a domain to Wix, click here.

       

      Dina-Wix Team.

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