Wix Help Center

    transfer premium

    Ticket by i04253 | July 31, 2014 | Question
    • Why Wix doesn't allow to transfer your premium account? Why if you don't allow to transfer the premium accounts (which is a problem many of you customers have) you won't give a partial credit refund? You should at least have an option to allow access for clients to modify a specific page of their website...  Having 30 accounts for 30 different clients does not makes any sense.

       

       

    Replies (1)

    • Reply from Kika | July 31, 2014

      Hi i04253,

      Thank you for contacting Wix.

       

      Currently, it is not possible to transfer a premium plan from one Wix account to another. Instead, you will need to cancel your current premium plan and repurchase it in your new account.

      Please note that we do inform our users about this in several places on our Forum and in the Learning Center. This is currently our policy and if it ever changes we will definitely notify our users.

       

      Note: It is possible to transfer a site and a domain (purchased from Wix) from one account to another. Click here to learn about transferring a site or click here to learn about transferring a domain.

       

       

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