Cancel account

Ticket by rakesh46 | August 7, 2014 | Question
  • I have cancelled my account. I went live with it yesterday and was unhappy with it, so I decided to cancel it.

    I purchased 2 table apps - how can I get my money back for these?

Replies (1)

  • Reply from Eileen | August 8, 2014

    Hey rakesh46



    Unfortunately, you cannot receive a refund for your third party app upgrade. App upgrades are monthly subscriptions - you can cancel your upgrade and your renewal payment will cease at the end of the month.

    To cancel an app upgrade, sign into and click My Sites. From the top right of the page, hover over the user panel and click Billing and Payment. From Billing and Payment, under App Subscriptions, click Manage and next to Next Payment, click Cancel.

    Eileen, Wix Team.