Wix Help Center

    My website won't save

    Ticket by soulesemma | December 19, 2012 | Question
    • Hello,

      I have been working on a website for my final project due tomorrow but all day today I have not been able to save it. I click the save button and nothing happens, and when I open it for preview from my account on the Wix homepage, none of my changes are there. I also tried publishing my website as a way to save it, and the dialogue box pops up to tell me I am about to publish, but then nothing happens when I click okay, and following the URL tells me my site isn't published yet. I need this website to be visible by my professor in order to get credit and I don't know what to do. Please help me save all of my hard work!

    Replies (3)

    • Reply from Kika | December 19, 2012


      I apologize for the inconvenience!

      I just saved and published your site and experienced no problems. 


      While browsing on the web, your computer and browser stores various information. This build up of information can sometimes cause conflict.

      Please clear your browser's cache. You can find step by step instructions here.

      Please note that clearing your browser's cache will not resolve all issues.

      We also recommend you to try and use different browsers and see if there is any difference.

      Wix supports all major browsers (including IE, Firefox, Google Chrome and Safari), and all of those browsers support the ability to export favorites and bookmarks to the newly installed browser.

      To download the latest Google Chrome browser please click  here
      To download the latest Firefox browser please click  here
      To download the latest Safari browser please click  here
      To download the latest Internet Explorer browser please click  here
    • Reply from Adam F | January 11, 2013



      I replied to you on this thread


    • Reply from Yael | January 22, 2013

      Hi kevintempelman,

      Please elaborate what exactly is the error message that you are getting ?