Wix Help Center

    Sometimes my website shows up, sometimes it doesn't?

    Ticket by showcasenv | April 25, 2014 | Question
    • I moved my domain hosting from 1and1 to Wix today.  I can see my site (www.showcasenv.com) on my computer (chrome & safari) and ipad (safari) and on google on my phone, but I can't view it in Safari on my phone.  

      On my wife's computer I can't see it at all.  Safari returns a "can't find the server" error as does Firefox.  

      My father (it's actually his site that I built) who lives in Las Vegas, I'm in CA, can't see it on any devise and the message he gets is the old 1and1 "new website coming soon" message across all devices, the same message I get from safari on my phone.

      Can you tell me why this is happening?  Could it be that it hasn't completely moved from 1and1 yet and that is why some see it differently?

    Replies (1)

    • Reply from Ori | April 26, 2014

      Hi showcasenv,

      I just visited your website and it works perfectly on my end.

      Please provide us with a screenshot, for instructions on how to take a screenshot check out this link.

      While browsing on the web, your computer and browser stores various information. This build up of information can sometimes cause conflict.

      Please clear your browser's cache. You can find step by step instructions here.

      Regards, Ori Wix Team