Wix Help Center

    Losing part of page...

    Ticket by amyhudson88 | April 27, 2014 | Question
    • Hi, I've spent today updating my wix site and although I checked and double checked everything via the 'preview' option, on publishing my website I am losing 2 inches or so off the left hand side of all of my pages....please help- I haven't a clue how to fix it!! THANKYOU 

    Replies (4)

    • Reply from Ritti | April 28, 2014

      Hi!

      I was unable to recreate the issue on my side - the site looked the same in the editor as it did in the live site.

      Please let us know what browser you are using with what version and make sure that you are zoomed in  100% (Ctrl+0).

      Best, Ritti
    • Reply from Natty | April 28, 2014

      Please provide us with a screen shot of the problem. For instructions on how to take a screenshot, please use this link.
       

      To upload the screenshot, simply click on the "Upload" button and follow the steps.
       

       

      With kind regards, Natty - Wix team.
    • Reply from amyhudson88 | April 28, 2014

      Hi, thanks for the replies, so after much fiddling I've managed to fix it so it has gone from this

      to this...

      so everything is now visible but for some reason not central.......it is the same on every page but is centred in the editor and preview...any ideas?

    • Reply from Etti | April 28, 2014

      Hi,

       

      I entered your site and could see it is centraly located:

      Does the problem persist on your end?

       

      Have you tried zooming to 100% like suggested? (Ctrl+0)

       

      While browsing on the web, your computer and browser stores various information. This build up of information can sometimes cause conflict. Please clear your browser's cache and cookies of "Everything" and try again. You can find step-by-step instructions here.

       

      Have you tried viewing your site on other browsers? If so what browsers have you tried? Please include the version of the browser (can generally be found by going to Help > About within the browser).

       

      Awaiting your reply.

      Kind regards, Etti - Wix Support