Wix Help Center

    can not upload windows music files

    Ticket by claudytheartist | April 30, 2013 | Question
    • Try to upload files from Windows 8 and get message, does not support file extension.  Try to upload from MySpace music files and get message, does not support file extension.  Added the ID3 download and still get does not support file extension.  The tutorial has no problem uploading files from her computer!  Why do I keep getting can not support file extension.  I am an composer and would very much like to add my music! Is that actually possible?  Otherwise Wix is great and very excited to go live but...

    Replies (1)

    • Reply from Ron | April 30, 2013



      At the moment, you can only upload mp3 files to the music player. If they are not saved as this format on your computer, you will need to find (online) a converter from your current extension to mp3.


      There are two options to add music:

      1. Add an mp3 Audio Player via "Add" -> "Media" -> "Audio Player". The maximum upload file size is 10MB. For more information click here.

      2. You can share your SoundCloud music on your site and customize your SoundCloud player from the SoundCloud Settings window. For instructions about how to add SoundCloud Audio click here.

      To add a SoundCloud Playlist click here.
      Let us know how it went and if you require further assistance.


      Ron, Wix Team