Wix Help Center

    How can I customize the style and language of the Contact Form on my Wix site? - 471098560

    Ticket by enhancegraphics | June 20, 2014 | Question
    • Hi - I'm having a problem with getting the "success" text font on the contact form to match the rest of the form. The colour is correct, but the size and font don't match the rest of the form , or the site design. Client is unhappy!

    Replies (10)

    • Reply from Daniel M | June 20, 2014



      Thanks for contacting us.


      Please let us know, in which of your saved sites are you experiencing these difficulties?


      Awaiting your reply,

      - Daniel M, Wix team.
    • Reply from enhancegraphics | June 22, 2014

      Hi - sorry, I replied from another client's account on Friday and got things all confused. The site is this one: http://enhancegraphics.wix.com/east-field-design2

      We would like the "success" text to be the same font and size as the other text on the contact form (see screen shot above). Please advise. thanks!

    • Reply from dinamiso | June 22, 2014


      Unfortunately, you will not be able to change the font type of the ' Success ' message but you can adjust the fields text of the contact form to match to the success font.

      Please click on the contact form -> from the drop down menu click on ' Change Style ' -> click on the button ' Personalize this forum ' -> Scroll down on the ' Advanced window until you will see the label ' Fonts '  -> please change the ' Field font style ' to ' Ariel ' .





      Dina-Wix Team.

    • Reply from enhancegraphics | June 22, 2014

      Yes, I know how to do this, but the client doesn't want to use Arial. Not sure why you would allow the font to be customized on 75% of the form and not the whole thing. Seems strange.

    • Reply from Ira Bel | June 22, 2014



      Please note that this  kind of contact form is very basic.


      If you want some advanced features, we recommend to use 123 Form Builder app.


      This app can be used to create contact forms, mailing list forms, event registration forms and more. To add 123 Form Builder, click here

      You can contact the developer, 123ContactForm, at any time with questions or comments.
      Email: support@123contactform.com
      Website: http://www.123contactform.com/contactus.html


      For general information about adding apps from the Wix App Market, click here.

    • Reply from enhancegraphics | June 24, 2014

      One more question about the contact form on this site page. The client is using an iPad, and when she is testing the contact form, half of the screen turns white and doesn't refresh. Have you heard of this issue before?

    • Reply from Shai | June 24, 2014



      At what stage does this happen? When displaying the form, or when trying to submit a message? Also, if possible, please attach a screenshot that demonstrates this.


      For instructions on how to take a screenshot, please use this link.


      To upload the screenshot, simply click on the "Upload" button and follow the steps.


      Shai - Wix Support
    • Reply from enhancegraphics | June 24, 2014

      Hi - it happens right after the "send" button is clicked and the success text appears. I can't re-produce it on my computer though - it's just happening on the iPad.So I can't take a screen shot ...

    • Reply from Ritti | June 25, 2014


      I have tested the contact form on my Ipad and didn't experience any distortion of the design:

      Please note that "..." is the success message you chose to display.

      The issue your user is experiencing is local - your site displays perfectly :o) 

      Best, Ritti