Wix Help Center

    What will happen to my Wix site if I cancel my premium plan? - 444555991

    Ticket by sacredbirthsrq | August 7, 2014 | Question
    • I chose to utilize the e-commerce option for one of my domains, after an existing upgrade to a premium site. Do I have to continue to pay for both the premium plan, as well as the e-commerce upgrade?

      Thank you in advance for your response.

    Replies (1)

    • Reply from dinamiso | August 7, 2014

      Hi,

      Unfortunately, I don't fully understand your query.

      Please note: Connecting a domain is a premium feature , therefor in order to be able to connect your domain, you will need to upgrade your site.

       

       

      In order to recive one year free domain voucher, you will need to purchased a Yearly Wix premium plan (Combo, Unlimited, or eCommerce), you are eligible to receive a free domain name for one year.

       

      To claim your domain voucher: Sign in to your Wix account > from the top menu, click Subscriptions > under Manage Premium, click Vouchers > under Free Domain, click Get Your 1 Year Free Domains.

      On the following page, enter the domain name in the search box > click Search to see if the domain is available > if the domain is available, click Get It > follow the steps provided to register your domain.

       

      When you reach the Purchase screen, make sure that the box next to Use my free 1 Year Domain gift is checked.

       

      For more information on purchasing a domain, click here.

      If I misunderstood you, please elaborate on the matter, so we can better understand the issue.

       

      Than you,

      Dina.