Wix Help Center

    Connection does not work - URGENT

    Ticket by designatag | March 26, 2014 | Question
    • Hi,

      Please help me connect my site, nothing I do works, and my site is now offline.

      - www.nbsprintingonline.com = site hosted by WIX

      - domain name nbsprinting.com = hosted by BV COMMUNICATIONS = pointing to IP ADDRESS

      - domain name nbsprintingonline.com = hosted by NETFIRMS = pointing to IP ADDRESS

      Please advise...

      Thank you,



    Replies (4)

    • Reply from designatag | March 26, 2014


      Okay, I got my WIX site www.nbsprintingonline.com to work. My problem is that the domain name www.nbsprinting.com is not working even though It has been set correctly by BV COMMUNICATION to point to the IP ADDRESS which is www.nbsprintingonline.com.

      Attached are 3 pics from BV COMMUNICATION which is hosting my domain name www.nbsprinting.com and clearly showing how it is pointing correctly.

      Please advise...

      Thank you,



    • Reply from Eileen | March 27, 2014

      Hey Abie

      The problem with nbsprinting.com was simply that it wasn't added in Wix.

      I have added it for you (my account=>domains=>already have a domain)- and redirected it to nbsprintingonline.com.   Both domains are now connected and your site is up and running.

      Please let us know if you need any further assistance.

      Eileen, Wix Team.
    • Reply from designatag | March 27, 2014

      I see. So far when I enter www.nbsprinting.com I still get an error message... 404 - Not Found.

      How much time should it be before it works properly.


    • Reply from Barrios | March 27, 2014



      I can see that your website www.nbsprinting.com is looking great and is up and running :)


      Let us know if you are still experiencing any issues, we are here to assist you! :)




      Many thanks, Barrios