Jumping button

Ticket by designatag | February 26, 2014 | Question
  • Hi,

    On my menu bar at the end there is a button called PLACE SHABBAT ORDER. The issue here is that it keeps jumping up and down (please view attachments).

    Please advise...

    Thank you,

    Abie

     

     

Replies (14)

  • Reply from Daniel | February 26, 2014

    Hi,

     

    Do you mean that it is moving when you zoom out? I view your site and the button didn't jump. Are there any steps that you are taking to recreate this issue?

    Also, I noticed that the button was slightly below your menu so I moved it up.

    Daniel - Wix support team
  • Reply from designatag | February 26, 2014

    Hi, Thank you.

  • Reply from designatag | February 26, 2014

    Hi,

    Thank you for your help.

    Actually, out of my 5 premium stores, ShalomDDO is the only one now that I can't enter into the editor. Did you perhaps do something to cause the problem? If so, please undo it.

    Please advise...

    Thank you,

    Abie

  • Reply from gills2 | February 26, 2014

    Hey Abie,

     

    I was able to access your site 'shalomddo' via editor without recreating any issues. Are you unable to access the editor or your live site? What happens when you click edit from 'My account' page?


    Please clear your browser's cache. You can find step by step instructions here.
     

    We also recommend you to try and use different browsers and see if there is any difference.
    To download the latest Google Chrome browser please click here
    To download the latest Firefox browser please click here
     

     

    Please let us know if this issue persists.

    Gill, Wix Team
  • Reply from designatag | February 26, 2014

    I was able to access your site 'shalomddo' via editor without recreating any issues.

    = For me, the five wix icons ximply keep looping form one to the next. It's like it wants to open, yet can't.

     

    Are you unable to access the editor or your live site?

    = If you mean from the storefront, I do not know how to do that.

     

    What happens when you click edit from 'My account' page?

    = This is the only way I have always gone through to access my editor(s). Same problem.


    Please clear your browser's cache. You can find step by step instructions here.
    = Done. Several times.

     

    We also recommend you to try and use different browsers and see if there is any difference.

    = I used Chrome and Firefox on two different computers in two different locations. Ssame problem.

     

    To download the latest Google Chrome browser please click here. To download the latest Firefox browser please click here

    = I already have the latest versions.
     

    Please let us know if this issue persists.

    = It is persisting. Again, I need to stress that it is only happening with 1/5 stores.

    Please advise...

    Thank you,

    Abie

  • Reply from designatag | February 26, 2014

    Btw..

    the last thing I recall doing on my site this morning, was adding SEO info into several pages. Could that possibly be the cause?

    Regards,

    Abie

  • Reply from designatag | February 26, 2014

    Hi, I have a video I took of the issue. It has a .swf extension. If there is a way to send it, you could get a visual of the problem.

    Regards,

    Abie

  • Reply from designatag | February 26, 2014

    Hi,

    I attached a pic of what is happening.

    Please advise...

    Thank you,

    Abie

  • Reply from designatag | February 26, 2014

    Hi,

    Please tell me if you have yet any idea what's happening?

    Thank you,

    Abie

  • Reply from designatag | February 26, 2014

    Hi,

    Can I please get an update.

    You know, this issue is starting to be a problem. I am losing a lot of time from working on my site.

    Please advise...

    Thank you,

    Abie

  • Reply from designatag | February 27, 2014

    Hi,

    Can I please get an update.

    You know, this issue is starting to be a problem. I am losing a lot of time from working on my site.

    Please advise...

    Thank you,

    Abie

  • Reply from designatag | February 27, 2014

    I have an idea...

    Since you said YOU can open the editor, please delete all the SEO info I placed in about a dozen pages. I was doing some research and many reviewers say your SEO does not work properly. So, maybe that is what's causing my editor to not open.

    Can you do this soon please?

    Abie

  • Reply from designatag | February 27, 2014

    I'm in. DO NOT change anything as I asked you to.

  • Reply from Ritti | February 27, 2014

    Hi,

    I am not sure if that means that you resolved this issue by yourself. Please let us know if you did.

     

    Best, Ritti

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