Wix Help Center

    Closed Account Charged

    Ticket by BIGMAMACLOTHING | May 28, 2014 | Question
    • I my credit card was charged for an account that was deactivated months ago.  The domain has been transferred and all of the accounts were canceled however you have taken $97.00 dollars from my account.  I need this resolved immediately.  

    Replies (1)

    • Reply from Anat | May 28, 2014

      Hi BIGMAMACLOTHING ,

       

      Thank you for contacting Wix support.

      In order to locate the transaction please send us the following:
       
      1. last 4 digits of your credit card
       
      2. name of card holder
       
      3. expiration date
       
      4. transaction amount 
       
      5. transaction date
       
      6. How Wix appears on your statement (Wix.com NY or PLI*WIX)

       

      Thanks and we await your reply

       

      Anat - Wix Team

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