Wix Help Center

    forward my wix domain to another (non wix) website

    Ticket by i93573 | August 29, 2014 | Question
    • Please tell me how I forward my wix domain to another existing website that is not hosted by Wix. I purchase this for a client and need the name to be able to forward to their existing website while i transition to the new name. thanks elizabeth

    Replies (5)

    • Reply from Yotam | August 30, 2014

      Hi,

      Thank you for contacting Wix support.

      I'm sorry to hear you are experiencing difficulties.

      If you have purchased a domain from Wix, it is possible to transfer it to another domain host, if necessary.

      To transfer a Wix domain: Sign in to your Wix account > from the top menu, hover over Subscriptions > click Domains > click Manage next to the relevant domain.

      Under Domain Summary, click the Advanced tab > on the right, click Transfer away from Wix > click Send.

      An email code will be sent to your email address. This code should be forwarded to your new domain host.

      Note: In accordance with ICANN rules, you will only be able to transfer your domain 60 days after purchasing it from Wix.

      Note: If you were referring to a non-Wix Domain which you connected to your Wix site, you will need to contact your domain host for assistance with disconnecting your domain from Wix.

      For further information on transferring your domain, watch the video below!

      Yotam Wix Team
    • Reply from i93573 | August 30, 2014

      maybe i am using the wrong term-i just want to have the wix domain name point or connect to the other website that is being used now by the client.

      So the Wix domain (www.coastal-skin.com) will connect to the existing non Wix website (www.coastalderm.net).

    • Reply from Dror - Wix Support | August 31, 2014

      Hi Elizabeth,

      You'll need to provide us with the relevant records for your target host, so that we know where we should point your domain. 

      These records often include an A record, or CNAME leading to your target hosts' servers.

      Dror - Wix Team
    • Reply from i93573 | September 9, 2014

      here is the came info-

      76.12.8.176

      coastalderm.net

    • Reply from Yoav | September 9, 2014

      Hello,

      I have updated your domain's DNS records - please allow up to 72 hours for these changes to be fully applied.

      Let us know if you need any additional help - we'll be happy to further assist!

    Send